Serpost Tracking

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Company Overview

Serpost operates as Peru’s national postal service, managing mail and package delivery domestically and internationally. Clients use their tracking system to monitor shipments sent through the organization’s network. The service assigns unique identification numbers to parcels for real-time updates across transit stages. International deliveries often involve partnerships with foreign carriers like USPS for U.S.-bound items.

Users input tracking numbers online to view current shipment locations and estimated delivery dates. Businesses shipping to or from Peru utilize the platform to coordinate cross-border logistics. The organization adheres to universal postal standards to maintain compatibility with global tracking systems. Customers access updates in multiple languages via the online portal or mobile interfaces.

Services
They assign tracking numbers to all outgoing domestic and international shipments. The online tool lets users follow parcels sent through Serpost or partner carriers like USPS. Customers input a code to retrieve details such as customs clearance status or transit delays. International tracking numbers sync with destination-country postal systems for end-to-end visibility.

The portal supports English and Spanish to accommodate diverse users. Retailers shipping via platforms like Shein or Temu may use Serpost for Peruvian deliveries. Individuals verify delivery progress using a national ID number (DNI) for local parcels. Automated email or SMS notifications alert recipients about pending shipments. Third-party logistics providers integrate Serpost data into broader supply chain dashboards.

Contact Information

Phone Numbers:

  • Central: +51 1 511-5000
  • Call Center: +51 1 511-5110
  • Additional lines: +51 1 533-2001 to 533-2004

Email Addresses:

Company Address:

  • Av. Tomás Valle S/N, Cuadra 7, Los Olivos, Lima 15302, Peru