Pura Vida Tracking
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Pura Vida Tracking and Order Support
If an order appears delayed, customers should first check their confirmation email for updates. Retailers typically provide tracking details post-purchase. Delays may arise from carrier workflows, regional holidays, or inventory adjustments.
Shipping Timelines
Most companies post estimated delivery windows in their shipping policies. Domestic shipments often take 3–7 business days; international orders vary by destination. Carriers like USPS or UPS manage final delivery after receiving packages.
Order Number and Tracking
Locate the order number in purchase confirmation emails or account dashboards. Enter this number on the tracking portal (e.g., https://track.puravidabracelets.com/) for real-time updates. If missing, contact support with transaction details.
Customer Service
Phone Number:
Customer support: +1 (858) 232-4945
Note: Pura Vida does not offer live phone support. If you leave a voicemail with your name and email address, they will follow up within 24 hours.
Email Addresses:
General inquiries: [email protected]
Legal matters: [email protected]
Wholesale inquiries: [email protected]
Fundraising inquiries: [email protected]
Note: These emails are provided for various purposes and may not be monitored 24/7.
Company Address:
Pura Vida Bracelets
7979 Ivanhoe Avenue, Suite 400
La Jolla, California 92037
United States
Shipping Costs
Fees depend on delivery speed and location. Review checkout summaries or FAQ pages for specific rates. Some retailers offer free shipping thresholds based on order value.
Troubleshooting Delays
If tracking shows inactivity beyond 48 hours, carriers may require additional processing. For unresolved issues, escalate via customer service channels with order specifics.