Pandora Tracking

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Pandora Order Tracking FAQs

How to Track a Pandora Order
Customers track orders using the number provided in their confirmation email. Visit Pandora’s official tracking page via their support site and enter the number. Carriers like UPS handle physical delivery, but status updates appear on Pandora’s platform.

What Does “Order Status: Created” Mean?
This indicates the order entered Pandora’s system but hasn’t shipped. Shipping delays may occur if items are backordered or undergoing quality checks.

Accessing Order History
Account holders view past purchases by logging into “My Orders” on Pandora’s website. Guests use the order number and email to retrieve details.

International Tracking
For orders in Canada, the UK, or Australia, tracking links redirect to regional carrier pages. Duties or customs updates may appear separately.

Lost or Missing Tracking Numbers
Contact Pandora’s customer service via phone, email, or live chat. Provide the purchase date and billing details for assistance.

Pandora Jewelry Order Support
Issues like damaged items or incorrect shipments are resolved through customer service. Return labels and replacements follow brand policies.

Tracking Device or Charm References
Terms like “tracking charm” or “tracking car” may confuse users. Focus on order-specific numbers—Pandora does not sell physical tracking devices.

Contact Pandora

Here are the contact details for Pandora Jewelry (U.S. Division):

  • Phone number:
    • Customer Service: 1-844-467-1333 (available 7 days a week, 8:30 AM – 11:00 PM EST)
    • Warranty Claims: 1-855-922-2600
    • Corporate Headquarters: 1-410-309-0200
  • Email address:
  • Company address:
    Pandora Jewelry, LLC
    250 West Pratt Street, 18th Floor
    Baltimore, Maryland 21201
    United States

For detailed guides, visit Pandora’s US Order Tracking Help Page.