Kate Spade Tracking

Kate Spade

Customers track Kate Spade orders using a unique number provided at purchase. The brand’s website hosts a portal where buyers input this identifier to check shipment progress. If delays occur, the system updates statuses automatically. Updates often include estimated delivery windows and carrier details. For unresolved issues, representatives step in to assist.

Kate Spade Outlet Orders
Outlet purchases follow the same tracking process as standard orders. Buyers access the same portal for status checks, returns, or cancellations. Limited-time offers or “surprise” sales may have distinct fulfillment timelines.

Order Management Support

• Order History: Accounts on the website display past purchases and shipment records.
• Cancellations: Requests must be submitted before items ship for approval.
• Undelivered Orders: Representatives investigate missing packages after verifying tracking data.

Customer Service Channels

• Live Chat: Available on the website during business hours for immediate help.
• Phone Support: Connects buyers to agents for complex issues.
• Email: Used for non-urgent inquiries or documentation submissions.

Shipping and Delivery
Standard shipping times range between 3–7 business days domestically. International deliveries vary by destination. Delays caused by customs or carrier errors require direct coordination with support teams.

Special Notes

• The “Surprise” sales section may include final-sale items with stricter return policies.
• Activity trackers, apparel, and accessories ship under the same guidelines as other products.

Contact Information

Phone Number:
1-866-999-5283 (Customer Care)

Email Address:
[email protected]

Company Address:
Tapestry Privacy Officer
c/o Tapestry Privacy Office
10 Hudson Yards
New York, NY 10001
United States