Deprisa Tracking
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Company Overview
The organization operates a logistics network facilitating domestic and international package movement. Partners utilize its tracking systems to follow shipments transported by affiliated carriers. Clients input reference codes—such as Amazon TBA numbers or airway bills—into digital portals to check delivery progress. Support extends to partnerships with e-commerce entities, retail distributors, and cross-border trade operations. Regional hubs in cities like Medellín handle localized distribution alongside broader cross-country operations. Automated alerts update recipients about shipment milestones or exceptions during transit. The infrastructure connects businesses and consumers to shared tracking interfaces without managing physical transport internally.
Services
Delivery status checks accommodate multiple identifiers, including CDC dispatch codes and international airway bills. Platforms process queries for ground, air, and ocean freight across the Americas and beyond. Integrated tracking tools sync with e-commerce marketplaces to auto-populate order details for users. Agents assist customers via phone or online channels to resolve missing parcels or documentation issues. Cross-referencing features verify customs clearance updates for time-sensitive consignments. Branches coordinate last-mile deliveries through collaborations with local courier partners. System interfaces display bilingual options to serve diverse linguistic preferences.
Contact
Customer Service Phone Numbers:
- Toll-free national line: 01 8000 519393
- Bogotá: (601) 405 1405
- National call center: (601) 307 3938
Available Monday to Friday from 7:00 a.m. to 7:00 p.m., and Saturdays from 8:00 a.m. to 4:00 p.m.
Email: [email protected]
Used for general inquiries, shipment tracking, and managing petitions, complaints, and claims.
Main Office Address:
Calle 6 Sur #5-07 Este, Bogotá, Colombia
Headquarters of Soluciones Deprisa S.A.S., the parent company of Deprisa.
Visit https://www.deprisa.com/ for additional tools, regional office directories, or partner-specific tracking portals.