Crocs Tracking

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Tracking Number
Tracking Company
Status
Date & Time

Crocs

Phone: 1-866-306-3204 (U.S./Canada) or region-specific numbers for international inquiries.
Chat: Use the live chat feature on Crocs’ official website during business hours.
Email: Submit requests via the contact form on their support page.

Order Status and Regional Tracking
Visit Crocs’ order-tracking page and input details like email and order number. Regional carriers (e.g., UPS in the U.S., Aramex in UAE/KSA/Qatar, DPD in the UK) handle deliveries. Tracking links in shipping emails redirect to carrier-specific pages for updates.

Returns and Exchanges
Initiate returns within 30 days via the online portal using order details. Exchanges require unworn, undamaged items with original packaging. Review country-specific policies on the Returns & Exchanges page for exceptions.

Address and Additional Support

Phone Support (U.S. & Canada):
Toll-free at 1‑866‑306‑3179, available Monday to Friday from 7:00 am to 10:00 pm ET, and Saturday from 8:00 am to 4:30 pm ET.

Email Support:
General inquiries can be sent to [email protected]

Note: Crocs does not use physical tracking devices; updates rely on carrier-provided data. For lost orders, contact support directly with purchase evidence.