Correios Tracking

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Company Overview

Correios provides tools for tracking domestic and international shipments through digital interfaces. Businesses and individuals monitor parcel movements across multiple regions using these systems. The organization compiles shipment data from partnered carriers to simplify oversight. Users access centralized dashboards that display current locations and estimated delivery dates.

Features include status alerts and historical performance comparisons for informed decision-making. The platform supports synchronization with external inventory databases to align logistics workflows. Customs documentation tools automate compliance checks to reduce administrative delays. Clients customize notifications for specific shipment milestones or exception events. The software supports multiple languages to accommodate cross-border communication needs.

Services
Their tools offer visibility into shipments handled by air, maritime, and ground carriers. Users track Correios-managed parcels alongside those processed by external providers like USPS or FedEx. International tracking covers routes between Brazil, Portugal, Angola, and other nations. A web portal and mobile app let clients retrieve updates using codes or account logins.

Automated alerts inform recipients about customs clearance or address changes. The system simplifies importing processes by consolidating tax estimates and delivery timelines. Registered users save preferences for recurring shipments through “Meus Correios” profiles. Support teams assist with troubleshooting access or synchronization issues. Regular updates maintain compatibility with evolving postal standards across regions.

Customer Service Numbers

  • For capitals and metropolitan regions (mobile and landline):
    3003 0100
  • For other locations (landline only):
    0800 725 7282
  • Suggestions, compliments, or complaints (available nationwide):
    0800 725 0100
  • Hearing impaired service:
    0800 725 0898

For shipment tracking, visit the official portal: rastreamento.correios.com.br.

Ombudsman Office

  • Phone (available on business days from 8 a.m. to 6 p.m.):
    0800 722 7234
  • Postal Address:
    Empresa Brasileira de Correios e Telégrafos (Brazilian Postal and Telegraph Company)
    Ombudsman Office
    Setor Bancário Norte, Quadra 01, Bloco A, 8th floor, north wing
    CEP 70002-900 – Brasília/DF, Brazil